Cookie Policy
Last updated: 26 May 2025
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, keep you signed in, and understand how you use the site. Some cookies are essential for the website to function, while others help us improve your experience.
How SurveyReady Uses Cookies
We use cookies for three main purposes:
- Essential functionality – To keep you signed in, process payments, and make the service work properly.
- Security – To protect your account and prevent fraud.
- Analytics (with your consent) – To understand how people use SurveyReady so we can improve the service.
Cookies We Use
| Cookie Name | Provider | Purpose | Duration | Category |
|---|---|---|---|---|
| __clerk_* | Clerk | Authentication session and security | Session / 1 year | Essential |
| __client_uat | Clerk | User authentication timestamp | Session | Essential |
| sb-*-auth-token | Supabase | Database authentication | 1 week | Essential |
| __stripe_mid | Stripe | Payment fraud prevention | 1 year | Essential |
| __stripe_sid | Stripe | Payment session | 30 minutes | Essential |
| surveyready-cookie-consent | SurveyReady | Stores your cookie preferences | 1 year | Essential |
| _va_* | Vercel Analytics | Anonymous usage statistics | Session | Analytics |
| ahrefs_* | Ahrefs | SEO and traffic analysis | 2 years | Analytics |
Note: We do not currently use any marketing or advertising cookies. If this changes in the future, we will update this policy and request your consent.
Your Cookie Choices
When you first visit SurveyReady, we show a cookie banner that lets you:
- Accept all cookies – Enable both essential and analytics cookies
- Reject all – Only essential cookies will be used
- Customise – Choose exactly which cookie categories to enable
You can change your preferences at any time by clicking “Manage cookie preferences” in the footer of any page.
Essential Cookies
We need these cookies for SurveyReady to work. Without them, you wouldn't be able to sign in, save property assessments, or make payments. You cannot opt out of essential cookies.
These cookies are set by our trusted service providers:
- Clerk – Handles user authentication and keeps you signed in securely
- Supabase – Our database provider, authenticates access to your saved reports
- Stripe – Processes payments securely and prevents fraud
Analytics Cookies
With your consent, we use analytics cookies to understand how people use SurveyReady. This helps us identify problems, improve features, and make the service better for everyone.
Our analytics tools collect anonymous data such as:
- Which pages are most visited
- How long people spend on different sections
- What devices and browsers are commonly used
- Where visitors come from (search engines, social media, etc.)
Analytics data is aggregated and does not identify you personally.
Browser Cookie Settings
Most web browsers let you control cookies through their settings. You can:
- View what cookies are stored on your device
- Delete some or all cookies
- Block cookies from specific websites
- Block all third-party cookies
Please note that blocking essential cookies will prevent SurveyReady from working properly.
For instructions on managing cookies in your browser:
Changes to This Policy
We may update this Cookie Policy from time to time. If we make significant changes, we'll show the cookie banner again so you can review your preferences.
Contact Us
If you have questions about our use of cookies, please contact us at privacy@surveyready.co.uk
Related Pages
- Privacy Policy – How we collect and use your personal information
- How We Handle Your Data – Plain English summary of our data practices
- Terms of Service – The rules for using SurveyReady